Returns & Warranty

A 30-day return policy and a 1-year limited warranty for your BuddhaCalm™ device.

30-day returns

If BuddhaCalm™ is not right for you, you can return it within 30 days of delivery for a full refund, subject to the conditions below.

  • Return the device in good working condition with all original accessories.
  • Return shipping costs are your responsibility.
  • The return policy is limited to one return per household.
  • Refunds are issued to the original payment method within 5–10 business days.

One-Year Limited Warranty

BuddhaCalm™ includes a one-year limited warranty covering defects in materials and workmanship under normal use.

For a covered fault, we will repair or replace the device at our discretion, free of charge. Proof of purchase is required.

What the warranty excludes

  • Normal wear and tear, including strap wear and surface scratches.
  • Gradual loss of battery capacity through normal use.
  • Damage caused by misuse, drops, accidents or liquid exposure.
  • Damage caused by unauthorised modifications or third-party repairs.

A manufacturing defect is different from ordinary wear. Contact us if you are unsure whether your issue is covered.

Start with support

Contact support before starting a return or warranty claim. Include your proof of purchase, a description of the issue and any useful photos.

We will help you troubleshoot the problem and explain the next steps for your return or warranty claim.