Let’s get you reconnected.

Find help with charging, connecting, and controlling your BuddhaCalm™ device.

Read the status light

The small indicator dot shows device status. Match its colour and flashing pattern below.

Red solid Low battery.

Red fast flashing Charging.

Green solid Idle, or charging complete when plugged in.

Green fast flashing Session running.

Green slow flashing Session paused.

Blue fast flashing Available for pairing in the app.

Blue solid The device believes Bluetooth is connected. Check the app.

Off Sleep, or Session light disabled. Press once and check the app if unsure.

What’s happening?

Charge with a known-good USB-C cable and compliant 5 V power source, then disconnect the cable.

Press the button once to wake the device.

If no light appears after charging, contact support.

Ensure the USB-C cable is fully inserted.

Try a different cable or wall adapter.

Check for debris in the charging port.

Stop use if the device becomes hot.

Wake the device, then hold the button for about 2–3 seconds until blue flashes. Enable phone Bluetooth and nearby-device permissions.

Keep the phone within 1–2 feet of the device.

Open Connect Device in the BuddhaCalm™ app, scan and select your device. Do not pair through the phone’s Bluetooth settings.

Only one phone can connect at a time.

Bring the phone closer to the device.

Reopen the app if it was backgrounded.

A phone disconnect does not always stop the Session. Reconnect and let the app read the actual device state before resuming, stopping or starting another Session.

Disconnect the charger and confirm a Session is running.

Begin at the lowest clearly perceptible, comfortable intensity. Stop immediately if use causes discomfort.

Check that all three contacts lie flat against clean, dry skin.

Position the device on the inner wrist, with the U-notched edge toward the hand and the USB-C side toward the forearm.

Device frozen or controls unresponsive?

Disconnect the USB-C cable. Hold the device button until the green light comes on, then release it. Reconnect in the app and confirm the device state before starting another Session.

If it still does not respond, contact Support.

Still need help?

Contact us if the device will not power on or charge, connection problems continue, or you see physical damage. Include your phone model, app version, light state, and what happened.