Why am I not receiving notifications?
Ensure notifications are enabled in both the app and your phone settings. Also check your internet/Bluetooth connection.
Can I customize my notifications?
Use any notification controls provided in your current app and your phone’s notification settings. Notification permission is optional unless a specific app feature explains otherwise.
What types of notifications will I receive?
Available notifications depend on the current app and account settings. Review the app’s explanation of each notification and your subscription provider’s billing and renewal notices.
Can secondary users add or edit custom Sessions?
Creation and editing permissions depend on the current app release and account configuration. Use the options available to the signed-in user and contact support to confirm permissions for a member account.
How many secondary users can I add?
Check the member features and limits shown for your current account and offer. Contact support to confirm an account-specific limit before adding members.
What’s the difference between “Add a Member” and “Invite Member”?
Use the member options actually shown in your current app release. Labels and invitation methods may vary. Contact support if you are unsure which option applies to your account.
How do I add a secondary user?
When member management is enabled, open the member area in Profile and follow the options provided in your current app. Availability and permissions depend on the release and account settings.
Will I lose my data if I cancel my subscription?
Feature access after cancellation depends on the current plan terms. Review the Privacy Policy for data handling and contact support to confirm what happens to your account and Session history before cancelling.
How can I upgrade or cancel my subscription?
Follow the subscription-management and cancellation instructions shown with your current offer in the app or app store. Contact support if you cannot find the instructions for your subscription.
What subscription plans are available?
Review the current offer in the BuddhaCalm app or app store for available plans, prices, features, renewal terms and cancellation instructions. Plan names and features can change; the current offer controls.
